Web-based application for the insured person

AOK Sachsen-Anhalt is a German health insurance company based in Magdeburg with 44 branches in Saxony-Anhalt, where it is the market leader with 750,000 customers.

xitee worked together with the HBSN on the development of a web-based application “GESUNDESKONTO”. With the “GESUNDESKONTO”, the AOK offers its customers a budget for additional services such as professional dental cleaning, osteopathy or travel vaccinations, which can be applied for and tracked easily, conveniently and quickly via an online portal. Customers register in the “GESUNDESKONTO” via the online office, where they can find the range of services and the relevant providers. After using the services, the insured persons upload their invoices online. These are pre-checked by the application and the customer is notified of any errors or missing information. The invoice is then automatically forwarded to the AOK’s inventory system, oscare®, and the insured person is reimbursed for their expenses after a short time.

This application enables AOK Sachsen-Anhalt customers to check their bonus status or upload invoices for reimbursement. It also offers other useful functions, such as finding contact details of all branches to mark them for your personal dashboard. The aim was to create a customer-oriented, user-friendly service that saves customers time and thus creates added value for them.

AOK “GESUNDESKONTO” was launched on 01.02.2020 after an intensive marketing campaign in Saxony-Anhalt. The individual programming and technical implementation was carried out by the xitee team during a short development period. A particular challenge was the integration of “GESUNDESKONTO” into the oscare® system of AOK Sachsen-Anhalt. We are very pleased that the successful cooperation with AOK Sachsen-Anhalt will continue, as our team is now jointly responsible for supporting the “GESUNDESKONTO” and developing further functionalities for the application. Please check that the last sentence is up to date!

Technologies: JAVA 11, Spring Boot, Hibernate, Flyway, MariaDB Galera Cluster, SonarQube, Tomcat, Spring Security, SAML,/OAuth, 2FA , JWT, Ldap, Spring Data Rest, Spring Integration, Angular 8, RxJS, Apache httpd, Docker, CENTOS/RHEL, JIRA, Confluence, Bitbucket, Maven, JUnit, Jasmin, Selenium

What ourcustomers say.

"Landeskrankenhilfe (LKH) is a private health insurance company. As a mutual insurance association, LKH is not tied to a group and is independent of shareholders. HBSN has been supporting us from the very beginning in further digitizing LKH and making the specialist services of the telematics infrastructure (TI) available to our customers. We use its expertise in project management and consulting on the topics of telematics, information security, data protection and partner management. With the successful establishment of the health insurance number allocation process, we have reached a milestone and will continue to rely on the proven and valued consulting expertise of HBSN for the next steps."

Pavel Berkovitch

Member of the Management BoardLandeskrankenhilfe (LKH)

"With the professional consulting and implementation support provided by HBSN, we have created and achieved another important building block "the form center" for the expansion of our digital customer service area "My Healthcare World". We thus offer a valuable contribution to our customers in the context of digital service support and at the same time fulfill the legal obligation of the Online Access Act (OZG), which requires the provision of administrative services digitally via online access for citizens. We are delighted to have taken the next successful step in the digitalization of the healthcare sector."

Johannes Kelle

Consultant for strategic online marketingAOK Sachsen-Anhalt

"HBSN supported us actively and professionally in the "GESUNDESKONTO" project with the conception, development and project coordination. HBSN's agile approach enabled us to launch the application on time and within a very short development time. HBSN was an ideal partner for the extensive integration services into our existing system because it has the necessary experience and knowledge of the processes, the system and the operation of oscare®. That is why it is now also providing maintenance and support for the "GESUNDESKONTO". It is particularly helpful for us that we have access to everything from a single source, from consulting and design to software development, maintenance and support. The consultants impress with their structured and systematic approach, their expertise and their experience and prudence."

Wilfried Ziemer

Head of Product and BrandAOK Sachsen-Anhalt

"HBSN has been involved in the project right from the start and is supporting us professionally, innovatively and with a high level of software expertise to meet the very demanding professional and technical challenges that the connection to the TI entails. The focus here is on using the most secure and state-of-the-art technologies, especially with regard to the future expansions and innovations that will arise in the context of the digitalization of the healthcare system. In addition, HBSN's specialist knowledge of the structures and the necessary networking of the individual service providers in the healthcare sector and the technologies used is very comprehensive and knowledgeable, so that our processes are understood and optimally designed. We are delighted with the excellent cooperation."

Christian Hälker

Managing DirectorPKV-Verband

"HBSN supports us in the change, release and test management project. They accompany it from the very beginning, initially in the analysis phase, through the conception phase to implementation. The consultants impress with their specialist knowledge and methodological expertise and are the designers and drivers of change. It is also helpful that HBSN has extensive industry expertise and a broad network in the German healthcare sector. As one of the few consulting companies, HBSN also works for the important external parties involved in the change process (data center and inventory system supplier)."

Sascha Porbadnik

Head of IT Service & Business IntelligenceAOK Nordost

"HBSN provided us with expert and efficient support from the analysis to the realization of the projects for the development of BIG direkt gesund's IT strategy. All consultants have in-depth knowledge and an excellent overview of the market. It was precisely from this objective position that they also provided us with convincing support as a sparring partner for technical process optimization."

Peter Kaetsch

Management BoardBIG direkt gesund

"Thanks to the in-depth expertise of its consultants and its broad focus on the German healthcare market, HBSN is an important and very reliable partner for gkv informatik in the areas of project management, IT / data center consulting, IT security and networking."

Georg Büttner

Managing Director 2013-2020gkv informatik

"Together with HBSN, we have already successfully implemented several projects in the SHI sector. Their expertise and project experience were and are the basis for a successful collaboration and make HBSN a reliable partner at our side."

Andreas Stucke

Managing DirectorMobil ISC GmbH

"We look after more than 800,000 insured persons and repeatedly use HBSN's advice on IT strategy and project management. Together, we succeed in keeping our IT strategy flexible and adapting it to the needs of our more than 1,000 employees."

Stefan Brückner

Board Representative ITVIACTIV Krankenkasse

"Even those who are unaware of their security gaps are liable for the damage as a board member. Together with the specialists from HBSN, we have systematically searched for weaknesses in our IT system and will introduce a certified ISMS system (information security management system) in the future. Together with the HBSN, we are the first health insurance company to strive for the 'Data protection for health insurance companies' seal of approval. This puts us and our customers on the safe side."

Roland Wien

Former Management BoardVIACTIV Krankenkasse

Web-based application for the insured person

Further references

What ourcustomers say.