Employee voices

Get a picture of us.

Employee voices

Get a picture of us.

What our employees say

Form your own impression of your future colleagues. Find out what makes their work with us special and why they chose us. Get to know the complexity of our tasks and what connects us as a team.

The focus is on people.

Marc Lüdecke, Head of Service Desk & IT Operations

"After 20 years of support experience, I was looking for a new challenge and found it at HBSN. After starting as a team leader for IT operations, I was able to take on more and more tasks within the company and after a short time I am now Head of Service Line for Service Management. The special thing about HBSN for me is that the focus is on people and that you are not just a personnel number. If you want to develop both personally and professionally and realize your full potential, HBSN is the right place for you."

From junior to partner.

Christine Oltmann, Partner

"I started as a Junior Consultant at HBSN over 10 years ago. Since then, I have been able to continuously develop and expand my skills through changing projects, regular seminars and training opportunities. I have now been a partner at HBSN for a year and am responsible for the software development and requirements management division. I look forward to using the skills I have learned and working with my colleagues to move the company forward."

Seize opportunities in the Group.

Katharina Wolf, Junior Consultant

"I came across HBSN when I was looking for a change and the opportunity to finally realize my full potential. I was able to use my strengths from the very first moment. Performance is always valued and skills are continuously encouraged. Even as a Junior Consultant, the day-to-day work involves a wide range of tasks and responsibility in the projects. The exciting and varied tasks allow you to surpass yourself every day. What I like best about HBSN is that there are no personal or professional limits. Everyone has the chance to develop and take advantage of the opportunities within the group. The working environment is open and friendly. From "senior" to "junior", no differences are made, everyone is recognized and valued."

Study and work in one.

Jan-Niklas Kühn, Service Desk, is studying business informatics alongside his job

"I decided to study part-time at the HBSN. Thanks to HBSN, I have the opportunity to gain my first professional experience. From student to manager, recognition of employees, integration into teams and transparency in tasks and processes are practiced. At HBSN, it's not the career level that counts, but performance and commitment. What I like best is that I can also develop personally and professionally within this position. I'm not just a number, at HBSN you are welcome to get involved and make a difference - which motivates me to come to work every day. I can only recommend HBSN as an employer for any "doer"."

Innovative and experienced.

Martin Köhler, Senior Consultant

"As an "older semester", I have found a new, innovative and experienced team at HBSN with whom I can share my experience and develop it further. In a working atmosphere based on mutual respect and empathy, we are able to master even difficult project situations together. This is also reflected in the success of the project and in the personal appreciation of the customer. HBSN enables me to work independently and solution-oriented in customer projects and supports me with continuous further training programs."

Working at eye level.

Lisa-Kathleen Staniecki, Specialist Consultant

"I have been working at HBSN since September 2022 and have been warmly welcomed by my new team. As a trained dental assistant, I had already worked in the healthcare sector before, but I wanted to steer my future in a different direction and decided to study. I was given the opportunity to join HBSN as a specialist consultant. My focus is on 2nd level support, where I also act as an interface to the 3rd level. In our team, everyone can contribute their ideas and strengths, communication takes place at eye level and we work in a very pleasant and collegial atmosphere. What I particularly appreciate about HBSN is that you always get a sympathetic ear and support when you have questions or ask for help."

Multifaceted projects in the healthcare sector.

Torben Straub, Consultant

"I accompany organizations in the German healthcare sector on their way to digitalization in multifaceted projects. I face new challenges and exciting tasks every day - that's fun and makes me want more!"

From health insurance for health insurance.

Christoph Jülke, Consultant Requirements Management/Product Owner

"As a professional child of the health insurance company, after 11 years it was time for a different perspective on things. After a brief conversation with HBSN, it was clear - that's where I wanted to go! HBSN enables me to use the knowledge I've acquired over the years in the statutory health insurance sector profitably in various projects. After just a short time, I had the opportunity to take on a lot of responsibility. I have learned a lot since I joined HBSN. What I like best are the opportunities for professional and personal development - from acquiring certifications to personal exchanges and learning from each other. Personal and professional development is not only described, but also lived."

What ourcustomers say.

"Landeskrankenhilfe (LKH) is a private health insurance company. As a mutual insurance association, LKH is not tied to a group and is independent of shareholders. HBSN has been supporting us from the very beginning in further digitizing LKH and making the specialist services of the telematics infrastructure (TI) available to our customers. We use its expertise in project management and consulting on the topics of telematics, information security, data protection and partner management. With the successful establishment of the health insurance number allocation process, we have reached a milestone and will continue to rely on the proven and valued consulting expertise of HBSN for the next steps."

Pavel Berkovitch

Member of the Management BoardLandeskrankenhilfe (LKH)

"With the professional consulting and implementation support provided by HBSN, we have created and achieved another important building block "the form center" for the expansion of our digital customer service area "My Healthcare World". We thus offer a valuable contribution to our customers in the context of digital service support and at the same time fulfill the legal obligation of the Online Access Act (OZG), which requires the provision of administrative services digitally via online access for citizens. We are delighted to have taken the next successful step in the digitalization of the healthcare sector."

Johannes Kelle

Consultant for strategic online marketingAOK Sachsen-Anhalt

"HBSN supported us actively and professionally in the "GESUNDESKONTO" project with the conception, development and project coordination. HBSN's agile approach enabled us to launch the application on time and within a very short development time. HBSN was an ideal partner for the extensive integration services into our existing system because it has the necessary experience and knowledge of the processes, the system and the operation of oscare®. That is why it is now also providing maintenance and support for the "GESUNDESKONTO". It is particularly helpful for us that we have access to everything from a single source, from consulting and design to software development, maintenance and support. The consultants impress with their structured and systematic approach, their expertise and their experience and prudence."

Wilfried Ziemer

Head of Product and BrandAOK Sachsen-Anhalt

"HBSN has been involved in the project right from the start and is supporting us professionally, innovatively and with a high level of software expertise to meet the very demanding professional and technical challenges that the connection to the TI entails. The focus here is on using the most secure and state-of-the-art technologies, especially with regard to the future expansions and innovations that will arise in the context of the digitalization of the healthcare system. In addition, HBSN's specialist knowledge of the structures and the necessary networking of the individual service providers in the healthcare sector and the technologies used is very comprehensive and knowledgeable, so that our processes are understood and optimally designed. We are delighted with the excellent cooperation."

Christian Hälker

Managing DirectorPKV-Verband

"HBSN supports us in the change, release and test management project. They accompany it from the very beginning, initially in the analysis phase, through the conception phase to implementation. The consultants impress with their specialist knowledge and methodological expertise and are the designers and drivers of change. It is also helpful that HBSN has extensive industry expertise and a broad network in the German healthcare sector. As one of the few consulting companies, HBSN also works for the important external parties involved in the change process (data center and inventory system supplier)."

Sascha Porbadnik

Head of IT Service & Business IntelligenceAOK Nordost

"HBSN provided us with expert and efficient support from the analysis to the realization of the projects for the development of BIG direkt gesund's IT strategy. All consultants have in-depth knowledge and an excellent overview of the market. It was precisely from this objective position that they also provided us with convincing support as a sparring partner for technical process optimization."

Peter Kaetsch

Management BoardBIG direkt gesund

"Thanks to the in-depth expertise of its consultants and its broad focus on the German healthcare market, HBSN is an important and very reliable partner for gkv informatik in the areas of project management, IT / data center consulting, IT security and networking."

Georg Büttner

Managing Director 2013-2020gkv informatik

"Together with HBSN, we have already successfully implemented several projects in the SHI sector. Their expertise and project experience were and are the basis for a successful collaboration and make HBSN a reliable partner at our side."

Andreas Stucke

Managing DirectorMobil ISC GmbH

"We look after more than 800,000 insured persons and repeatedly use HBSN's advice on IT strategy and project management. Together, we succeed in keeping our IT strategy flexible and adapting it to the needs of our more than 1,000 employees."

Stefan Brückner

Board Representative ITVIACTIV Krankenkasse

"Even those who are unaware of their security gaps are liable for the damage as a board member. Together with the specialists from HBSN, we have systematically searched for weaknesses in our IT system and will introduce a certified ISMS system (information security management system) in the future. Together with the HBSN, we are the first health insurance company to strive for the 'Data protection for health insurance companies' seal of approval. This puts us and our customers on the safe side."

Roland Wien

Former Management BoardVIACTIV Krankenkasse