eHealth & Telematics

We connect you safely and reliably.

eHealth & Telematics

We connect you safely and reliably.

gematik approval only with security certificate

Our project work focuses on the digitalization of the healthcare sector. The connection to the telematics infrastructure (TI) plays a decisive role here. It will play a key role in making healthcare in Germany safer, of higher quality and more efficient in the future. A challenging task for all players in the healthcare market. In particular, because various legislative regulations have to be taken into account: for example, the Digital Care Act (DVG) or the Patient Data Protection Act (PDSG), to name just two.

An approval procedure from gematik is required for each service that is to be deployed and used. These include central services, specialist services, services for secure transmission procedures, providers of these telematics infrastructure services and other applications that may affect the TI. Users must also be connected to the telematics infrastructure.

As part of the approval procedure, security suitability must be determined by an independent assessment of the technical and organizational measures implemented by the applicant in accordance with gematik’s specifications. With their expertise and experience, our consultants ensure that the implementation of all gematik requirements runs smoothly.

The introduction of the telematics infrastructure opens up many opportunities to optimize customer service and processes. At the same time, obligations and requirements of both a technical and organizational nature must also be fulfilled. Whether this involves obtaining the standardized health insurance number, fulfilling the future obligation to report to the implant register, providing ePA, TIM or e-invoices. Our knowledge of work processes and IT procedures is always an elementary component of process automation. This is our core competence. Profit from it!

The potential of the electronic patient record (EPR) for healthcare, for example, is huge. We support you in the identification, further development and gematik-compliant documentation for provider approval.

The electronic patient file (ePA)

Since January 1, 2021, health insurance companies have had to provide their policyholders with an electronic patient record (EPR) on request. From July 1, 2021, all panel doctors and psychotherapists will be able to read and fill in electronic patient files.
The ePA is an application of the telematics infrastructure (TI). The ePA is a central element of networked healthcare. Patient data that was previously filed or stored separately in different locations such as practices or hospitals is to be merged digitally. All relevant information about a patient, such as findings, diagnoses, therapy plans, treatment reports, medication plans and emergency data, can be stored in the ePA and made available to the attending doctors, pharmacists and therapists as required.

High safety requirements

As the data processed as part of the ePA is health data with very high protection requirements, high demands were already placed on the systems and processes during the design phase. Patients should retain complete control over their data. Only they decide how they want to use the data stored in the ePA and to whom they want to make it available. Patients can grant or revoke access authorizations to the data in the ePA at any time. Patients can also decide which data should remain stored in the EPR and which should be deleted.

In order to be able to use the ePA, the necessary technical requirements must be created on the service provider side (TI connection, update of the ePA connector if necessary, PVS or HIS modules, etc.). gematik provides specifications on its website.

Everything from a single source

Consulting and support services for the implementation of gematik requirements

Preparation of gematik security reports incl. Preparation and implementation

Approval by gematik

Networking projects in the medical field to improve care and care structures

Impact analysis of current legislation on their processes and strategic goals

1. determination of TI readiness and review of organizational maturity:

Standardized questionnaires
Carrying out the as-is assessment: document review, interviews and inspections
Joint development of solution approaches and project design for an implementation project
Documentation and development of recommendations for an implementation project
Conducting workshops to explain the results

2. realization of implementation projects:

Project management
Advice on the implementation of TI applications in compliance with all specifications
Advice on the introduction of an ISMS incl. Audit preparation and audit support
Planning and implementation of the internal audits required by the standards
Planning and implementation of TU safety assessments (functionally separate)

Your advantages at a glance

Tailor-made solutions

Security with regard to obtaining a provider license, but also with regard to functional technical solutions

Information security and data protection (in particular "social data protection" and "patient data protection")

Knowing what matters

Leave nothing to chance in your implementation project. We are your competent and reliable partner to provide you with manufacturer-independent support. According to Section 291a SGB V, gematik must provide an interoperable and compatible telematics infrastructure (TI). gematik ensures that the products and services offered for this purpose meet the requirements for interoperability and data security. All components, services and products used to access the telematics infrastructure are subject to approval by gematik. The same applies to service providers and operators. We advise you on the gematik-compliant adaptation and implementation of documentation, concepts and processes and support you with project management - so that you are on the safe side.

What ourcustomers say.

"Landeskrankenhilfe (LKH) is a private health insurance company. As a mutual insurance association, LKH is not tied to a group and is independent of shareholders. HBSN has been supporting us from the very beginning in further digitizing LKH and making the specialist services of the telematics infrastructure (TI) available to our customers. We use its expertise in project management and consulting on the topics of telematics, information security, data protection and partner management. With the successful establishment of the health insurance number allocation process, we have reached a milestone and will continue to rely on the proven and valued consulting expertise of HBSN for the next steps."

Pavel Berkovitch

Member of the Management BoardLandeskrankenhilfe (LKH)

"With the professional consulting and implementation support provided by HBSN, we have created and achieved another important building block "the form center" for the expansion of our digital customer service area "My Healthcare World". We thus offer a valuable contribution to our customers in the context of digital service support and at the same time fulfill the legal obligation of the Online Access Act (OZG), which requires the provision of administrative services digitally via online access for citizens. We are delighted to have taken the next successful step in the digitalization of the healthcare sector."

Johannes Kelle

Consultant for strategic online marketingAOK Sachsen-Anhalt

"HBSN supported us actively and professionally in the "GESUNDESKONTO" project with the conception, development and project coordination. HBSN's agile approach enabled us to launch the application on time and within a very short development time. HBSN was an ideal partner for the extensive integration services into our existing system because it has the necessary experience and knowledge of the processes, the system and the operation of oscare®. That is why it is now also providing maintenance and support for the "GESUNDESKONTO". It is particularly helpful for us that we have access to everything from a single source, from consulting and design to software development, maintenance and support. The consultants impress with their structured and systematic approach, their expertise and their experience and prudence."

Wilfried Ziemer

Head of Product and BrandAOK Sachsen-Anhalt

"HBSN has been involved in the project right from the start and is supporting us professionally, innovatively and with a high level of software expertise to meet the very demanding professional and technical challenges that the connection to the TI entails. The focus here is on using the most secure and state-of-the-art technologies, especially with regard to the future expansions and innovations that will arise in the context of the digitalization of the healthcare system. In addition, HBSN's specialist knowledge of the structures and the necessary networking of the individual service providers in the healthcare sector and the technologies used is very comprehensive and knowledgeable, so that our processes are understood and optimally designed. We are delighted with the excellent cooperation."

Christian Hälker

Managing DirectorPKV-Verband

"HBSN supports us in the change, release and test management project. They accompany it from the very beginning, initially in the analysis phase, through the conception phase to implementation. The consultants impress with their specialist knowledge and methodological expertise and are the designers and drivers of change. It is also helpful that HBSN has extensive industry expertise and a broad network in the German healthcare sector. As one of the few consulting companies, HBSN also works for the important external parties involved in the change process (data center and inventory system supplier)."

Sascha Porbadnik

Head of IT Service & Business IntelligenceAOK Nordost

"HBSN provided us with expert and efficient support from the analysis to the realization of the projects for the development of BIG direkt gesund's IT strategy. All consultants have in-depth knowledge and an excellent overview of the market. It was precisely from this objective position that they also provided us with convincing support as a sparring partner for technical process optimization."

Peter Kaetsch

Management BoardBIG direkt gesund

"Thanks to the in-depth expertise of its consultants and its broad focus on the German healthcare market, HBSN is an important and very reliable partner for gkv informatik in the areas of project management, IT / data center consulting, IT security and networking."

Georg Büttner

Managing Director 2013-2020gkv informatik

"Together with HBSN, we have already successfully implemented several projects in the SHI sector. Their expertise and project experience were and are the basis for a successful collaboration and make HBSN a reliable partner at our side."

Andreas Stucke

Managing DirectorMobil ISC GmbH

"We look after more than 800,000 insured persons and repeatedly use HBSN's advice on IT strategy and project management. Together, we succeed in keeping our IT strategy flexible and adapting it to the needs of our more than 1,000 employees."

Stefan Brückner

Board Representative ITVIACTIV Krankenkasse

"Even those who are unaware of their security gaps are liable for the damage as a board member. Together with the specialists from HBSN, we have systematically searched for weaknesses in our IT system and will introduce a certified ISMS system (information security management system) in the future. Together with the HBSN, we are the first health insurance company to strive for the 'Data protection for health insurance companies' seal of approval. This puts us and our customers on the safe side."

Roland Wien

Former Management BoardVIACTIV Krankenkasse